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Everything you need to know about MARCI — Market Access Revenue Cycle Intelligence.
About MARCI
MARCI is a unified workspace for Geneoscopy that replaces fragmented spreadsheets and manual handoffs across the revenue cycle. It gives Jackie (Market Access), the RCM team, and the legal person a single shared system where payer coverage, state law records, and prior authorization data are centralized, current, and actionable.
The platform covers the results-to-cash workflow — from the moment Jackie secures payer coverage, through claim submission, through appeal recovery. Subsequent phases (orders to results, sales to orders) will build on this foundation.
Platform Modules
Payer Coverage
View and manage coverage records, contract terms, and applicable state laws for each payer. "Needs Review" badges appear when a linked law has changed.
Law Tracker
Monitor state laws that affect coverage and reimbursement. Orange alert banners surface when a law has been updated, with a diff view showing what changed.
Active Cases
Track patient cases from intake through claim payment. Jackie packages cases for RCM; the RCM team submits claims and updates status.
Prior Authorization
Manage prior auth requests including which medical records are required. Request records from the health information exchange and track approvals and denials.
Appeals
When a claim is denied, MARCI auto-assembles an appeal package from existing case data — coverage terms, contract details, and applicable state laws.
Analytics
See prior authorization outcomes by payer, appeal recovery amounts, and written-off claims trends. Filter by date range and payer.
End-to-End Workflow
- 1
Jackie reviews payer coverage
Opens the Payer Coverage screen to see all coverage, contract terms, and applicable state laws for a payer in one place.
- 2
Law Tracker surfaces a state update
An orange alert banner appears when a state law linked to a payer has been updated. Jackie and the legal person review the diff and mark as reviewed.
- 3
Jackie packages the case for RCM
Opens the case record and clicks 'Prepare for RCM'. A pre-assembled summary is generated and sent to the RCM team.
- 4
RCM team submits the claim
Reviews the case summary in MARCI, submits through their clearinghouse, then clicks 'Mark as Submitted' to update status.
- 5
Prior authorization is requested
For payers requiring prior auth, the team initiates a records request (family history, encounter notes, screening history) through the platform.
- 6
Denied claim triggers an appeal
The RCM team clicks 'Initiate Appeal'. MARCI auto-assembles the appeal package from existing case data. The team reviews and submits.
- 7
Analytics surface patterns
The analytics dashboard shows which payers are approving or denying at higher rates, where claims are getting stuck, and how much revenue is being recovered through appeals.
About This Prototype
This is a UX prototype — all data is mocked and state resets on page reload.
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