Workflows
MARCI organizes the results-to-cash process into three distinct workflows — one for each role that touches a claim from payer setup through to payment.
Market Access Workflow
Manage payer coverage records, track state law updates with automated alerts, and package cases for the RCM team — all from a single workspace.
Revenue Cycle Workflow
Review Jackie's case packages, submit claims to the clearinghouse, manage prior authorization requests, and initiate auto-assembled appeals on denials.
Analytics & Reporting
Monitor prior authorization outcomes by payer, track appeal recovery amounts, and measure written-off claims over time to improve revenue capture.
About the results-to-cash workflow
This is the first phase of MARCI — covering everything from payer contract setup through claim payment and appeal recovery. Once this workflow is running reliably, the next phases (orders to results, and sales to orders) will build on this foundation.